Tyndall Green II Community FAQ's

What is my property code?

Your Property Code is CDTG2

What is the Management ID?

6587

Where can I find the governing documents of the association?

A copy of the community’s governing documents can be found on your community’s website by visiting www.goodwin-co.com and entering your community name in the “Find My Community Page” field at the top right corner of the webpage.


Board Meetings

How do I find out when the next Board meeting takes place?
Board Meeting dates and times are typically posted in the News and Events section of TownSq. If you have registered your email address, meeting details will also be emailed in advance.

Where can I find copies of the most recent Meeting Minutes?
Meeting minutes are posted in the Documents section of TownSq.


Account & Assessment Info

Where can I find my account number?
Your account number is listed on your billing statement or coupon book. If you cannot locate it, contact Customer Service at 855-289-6007.

When is my assessment due?
Assessments are due on the 1st of every month and considered late 30 days after the due date.

Are there any fees associated with online payments?

  • Credit Card: $1.50 convenience fee + 3.5% of the total payment amount

  • E-Check: $1.50 convenience fee

Why does my account show a negative number?
A negative number means you have a credit balance.

Who can I talk to about past due assessments or payment plans?

How do I update or cancel my Western Alliance auto-draft?
Click here to update or cancel existing recurring payments.

What is my assessment paying for?
Assessments fund the operating expenses of the association, including utilities, road maintenance, landscaping, amenity maintenance, insurance, and more.


Financial

What is my balance?
View your balance by logging in to TownSq, or contact Customer Service.

How do I pay my assessment?
We offer several payment options:

Option 1: Mail-In Payment

CDTG2 – Tyndall Green II
c/o Goodwin Processing Center
PO Box 93447
Las Vegas, NV 89193-3447

Please include your account number in the memo line.

Option 2: TownSq (Web or App)

  • Log in at https://app.townsq.io/login

  • Select your account and click “Make a Payment”

  • Choose to pay your open balance, set up recurring payments, or make a one-time payment

Option 3: Bank Bill Pay

If you use your bank’s bill pay service, update the payee to CDTG2 – Tyndall Green II and use the PO Box address above. Include your account number and property code CDTG2 in the memo line.


Contacts

Who can I reach for help?

Community Manager:
cdtg2manager@goodwin-co.com

How can I reach the Board of Directors?
Attend the next Board Meeting or submit a request via TownSq.


TownSq

TownSq is an all-in-one mobile app that lets you:

  • Communicate with neighbors, the manager, and the board

  • Pay assessments and view your account

  • Stay updated on news/events

  • Submit service requests and track status

  • Access documents and forms

How do I register?
Visit https://app.townsq.io/ais/sign-up, enter your account number and zip code, then create a password.

Trouble registering?
Contact Customer Service for assistance.


Architectural

Do I need approval for exterior changes?
Yes – all exterior modifications must be submitted via the Architectural Review form in TownSq.

How long does approval take?
The committee has up to 30 days to review your application. Provide as much detail (including photos, materials, and colors) to avoid delays.

What if I haven’t heard back?
Submit a follow-up request via TownSq or email cdtg2manager@goodwin-co.com.


Compliance

Who do I contact for violation notices?
Email compliance@goodwin-co.com.

When are compliance inspections done?
Typically every two weeks, with additional spot checks as needed.

Where can I find rules for tenants?
A copy of the CC&Rs is available on your community’s page at www.goodwin-co.com.


Rules & Regulations

  • Rental Policy: All leases must be in writing for at least 30 days, with an initial term of at least 6 months. Owners are responsible for ensuring tenant compliance with community policies.

  • Pet Policy: Up to two household pets per home are permitted. Pets must be leashed and cleaned up after. Excessive noise or nuisance issues may result in board action.


Common Area Maintenance

Maintenance Responsibilities:
Refer to the Maintenance Chart under the Documents section of TownSq.

Trash & Recycling:
Trash is collected every Thursday, recycling every other Thursday.

Utilities:
HOA provides water and trash. Contact Xcel Energy to set up electricity service.

Mailbox Keys:
Contact USPS or a locksmith for replacements.


Amenities

Pool Location: 1682 Emporia Way, Aurora, CO 80247
Season: May 25 – September 2
Access Code: Contact cdtg2manager@goodwin-co.com


Insurance

Proof of Insurance:
Request through Customer Service or TownSq.

Insurance Agent:
Reilly Chunn Insurance Agency Inc
📞 303-952-9526 | ✉ info@askreilly.com


Resales

Resale certificates, lender questionnaires, and statements can be ordered at:
https://marketplace.communityarchives.com/login